Warranty Policy | The Roaming Knives

Warranty Policy

At Roaming Knives, we stand behind the quality of our products and aim for your complete satisfaction. We offer a one year warranty on all knives and homewares purchased through our website.

Coverage

Our warranty covers defects in materials or workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the warranty period, Roaming Knives will repair or replace the item at our discretion.

Exclusions

Our warranty does not cover:

Normal wear and tear
Damage caused by improper use, mishandling, or neglect
Modifications or alterations made to the product
Damage caused by sharpening or using the knives on improper surfaces

Claim Process

To make a warranty claim, please contact us at theroamingknives@outlook.com with proof of purchase and a description of the issue. We may require you to send photos of the defect to assess the claim.

If your claim is approved, we will provide instructions for returning the item to us. You will be responsible for shipping costs incurred in returning the product to Roaming Knives. We will cover the cost of shipping the repaired or replaced item back to you.

Limitation of Liability

Our liability under this warranty is limited to the repair or replacement of defective items as described above. We are not liable for any incidental or consequential damages resulting from the use of our products.

If you have any questions about our warranty policy or need assistance with a warranty claim, please contact us at theroamingknives@outlook.com